Pivacy Policy
This Privacy Policy describes how Homefreezedryer.net (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at contact@homefreezedryers.net.
Collecting Personal Information
When you visit the Site, we gather some information about your device, how you use the Site, and details needed to process your payments. If you reach out to us for customer help, we might collect more information. In this Privacy Policy, we refer to any information about an identifiable person (including the information below) as “Personal Information”. Check the list below for details on the Personal Information we collect and the reasons for it.
- Device information
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels .
- Disclosure for a business purpose: shared with our processor Shopify.
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Order information
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify .
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Customer support information
- Personal Information collected: name, email, phone number.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you
Minors
The site is not for anyone under 18 years old. We do not actively gather personal information from children. If you are a parent or guardian and think your child has given us Personal Information, please reach out to us at the address above to ask for it to be deleted.
Sharing Personal Information
We share your personal information with service providers to help us deliver our services and meet our agreements with you. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Using Personal Information
We use your personal information to deliver services to you, such as presenting things for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.
Lawful basis
According to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we use your personal information on the following lawful bases:
Consent and fulfillment of the contract between you and the Site.
Compliance with our legal requirements.
To preserve your vital interests:
To do a task in the public interest;
For our legitimate interests that do not outweigh your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you live in the EEA, you can refuse to allow decisions made only by automatic systems (like profile) if those decisions affect you legally or have a big impact on your life.
We use customer data for automated decision-making that can have important legal effects.
Our processor, Shopify, uses some automated decision-making to help stop fraud. This process does not have a legal impact on you or any major consequences.
Services that use automatic decision-making include:
A temporary list of blocked IP addresses for those with many failed activities. This ban lasts for a few hours.
A temporary list of credit cards that are blocked because they are linked to banned IP addresses. This ban lasts for a few days.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use different types of cookies, such as functional cookies, performance cookies, advertising cookies, and cookies for social media or content. Cookies improve your viewing by helping the website remember your choices, like your login and location. This means you won’t need to enter this information again when you come back to the site or move between pages. Cookies help track how people use the website, like whether they are coming for the first time or if they come back often.
We use cookies to improve your experience on our website and to deliver our services.
A “persistent” or “session” cookie stays on your computer or mobile device for different amounts of time. Sessions stay until you close your browser, while permanent cookies expire or are erased. Most of our permanent cookies expire 30 minutes to two years after downloading to your device.
You may manage cookies in many ways. Removing or disabling cookies may affect your user experience and make portions of our website inaccessible.
Most browsers accept cookies by default, but you may disable them in the “Tools” or “Preferences” menu. Your browser’s help file or www.allaboutcookies.org can assist you alter your browser settings or prevent, manage, or filter cookies.
Blocking cookies may not prevent us from sharing information with third parties like our advertising partners. Please see the “Behavioural Advertising” section above to exercise your rights or opt out of certain uses of your information by these parties.
Do Not Track
Please be aware that when we detect a “Do Not Track” signal from your browser, we do not change our data gathering and usage methods because there is no industry-wide consensus on how to react to such signals.
Changes
In order to reflect, for instance, changes to our practices or for other operational, legal, or regulatory reasons, we may amend our Privacy Policy from time to time. our information may be updated for a variety of reasons.
Complaints
As previously stated, if you wish to file a complaint, please contact us by e-mail or letter using the information provided under “Contact” above.
If you are dissatisfied with our response to your complaint, you have the right to file a complaint with the appropriate data protection authorities. You may contact your local data protection authority or our supervisory authority.
Last updated: May 4, 2022.